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You can contact us via our email firstname.lastname@example.org, or simply send us a private message on Instagram or on Facebook on our official page.
You can choose the payment method you prefer, from
-Credit card [Visa, Mastercard, AMEX, etc.]
If these payment methods do not work for you, simply email email@example.com
You can refer to the order confirmation email
Order delivery within 24/48 hours
Our trusted couriers are DHL or Bartolini
The product may only be returned if it is defective and unopened or unused, with the label and seal intact and in its original packaging. You will also need the receipt or proof of purchase.
Contact us at firstname.lastname@example.org
We are sorry, but it is not possible to add, change or remove products to your order after confirmation.
You may request cancellation of your order within 12 hours after the order has been placed.
Try checking your order confirmation email; if there are any anomalies, please contact us at email@example.com
Contact us at firstname.lastname@example.org, enclosing a photo of the damaged product(s)
You can track your parcel on the tracking page at the bottom of our website